Terms & Conditions

Welcome to Battle Plan Harmonica’s website. These terms and conditions govern your use of our website and your purchases of products from us. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before making any purchase.

1.    Warranty: We are committed to providing you with high-quality products. All our products are covered by a 12-month warranty against manufacturing defects. This warranty ensures that if any failures in the product caused by manufacturing defects arise within 12 months from the date of purchase, we will repair or replace the product at our discretion. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

2.    Ordering and Payment: When placing an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our sole discretion. Payment must be made in full at the time of purchase, except by prior arrangement and we accept various payment methods, as indicated on the checkout page our website.

3.    Shipping and Delivery: We strive to ship your order promptly and provide accurate shipping information. However, please note that delivery times may vary depending on your location and other factors beyond our control. Any shipping or delivery dates provided are estimates and not guaranteed. Once the order is shipped, the risk of loss or damage to the products passes to you.

4.    Import and Customs Charges: If you are ordering products from outside the UK where our website is based, please note that you are solely responsible for any import duties, taxes, customs charges, or other fees that may be imposed by your country's customs or other regulatory authorities. We cannot collect foreign taxes at the checkout, have no control over these charges and cannot predict their amount. It is your responsibility to comply with all applicable laws and regulations regarding the importation of products.

5.    Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Returns and Refunds Policy, which outlines the process and conditions for returning products and requesting a refund.

6.    Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Battle Plan Harmonica or its suppliers and is protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any portion of our website without our prior written consent.

7.    Limitation of Liability: To the fullest extent permitted by law, Battle Plan Harmonica and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website, or the products purchased from us.

8.    Governing Law: These terms and conditions shall be governed by and construed in accordance with UK law. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in the UK.
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety. If you do not agree with any part of these terms and conditions, please do not use our website or make any purchases.
If you have any questions or concerns regarding these terms and conditions, please contact us at admin@battleplanharmonica.com Thank you for choosing us and our products.

Last updated: 1st July 2023